Microsoft Dynamics helps engage your customers to bring your marketing vision to life by allowing you to accelerate your marketing around one plan that’s as agile as you are. In this digital era, marketers need the ability to plan, execute, and measure campaigns easily from start to finish. Marketing: Attract, engage, and retain customers with Microsoft Dynamics CRM Microsoft Dynamics CRM sales automation process includes lead generation, lead-to-opportunity conversion upon qualification, order management, and invoice tracking. Your sales reps can easily collaborate across teams, geographies, and work groups with instant visibility into their pipeline from anywhere, on any device. With Microsoft Dynamics CRM Online, they have exceptional access to social data for lead generation and relationship management to make every customer conversation more relevant, valuable, and productive. By using solutions that are familiar, intuitive, and easy to adopt, your sales team can be more effective in the office or on the go.

Key functional modules in Microsoft CRM Sales: Sell more, faster with Microsoft Dynamics Dynamics CRMīuying decisions are often made before you can even engage.

The core workloads and the extended CRM applications take advantage of a declarative rapid application development framework providing the underlying relationships, interactions, processes and insights. A key differentiator is the Framework that allows customers and partners to rapidly build Extended CRM applications, also known as xRM applications.Įxtended CRM applications can be industry- or vertical-specific solutions, such as citizen or student services management, or they can be any relationship-based applications, such as dealer or vendor management, patent management, employee self-service, and asset management. Microsoft Dynamics CRM has three comprehensive functional modules: Sales, Marketing, and Service (or Customer Care).

to generate a single view of the customer. Users can capture all customer touch points such as phone or email interactions, appointments, exchanged letters, faxes, etc. The core of Microsoft Dynamics CRM functionality is relationship management.

Microsoft dynamics crm download free